Product Quality vs. Process Quality

Beyond Inspection – Part 2 In the previous article, we introduced a simple but important idea: Inspection measures quality. It does not create it. To understand why this distinction matters, let’s examine one of the most common activities in construction: field density testing. A Typical Construction Project Consider a typical residential street. The contractor has … Read more

Beyond Inspection

Part 1: Why We Test and Inspect So Much—And Still Have Problems Walk onto almost any construction project today and you’ll find quality everywhere. Owners, engineers, contractors, municipalities, and third-party consultants all contribute to an impressive system of testing and inspection. Yet despite all of this effort, construction projects continue to experience defects, rework, delays, … Read more